Damages and Claims

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    Damages and Claims

    Damages and Claims:

    We follow international standards for packaging. All our wooden items are properly packed and inspected before dispatching to make sure that you receive the temple in its best condition.

    However, due to unavoidable and uncontrollable circumstances, it may be possible that your wooden temple may have some minor scratches. The good news is that these scratches can be easily taken care of by applying wood polish.

    If you find any part of temple chipped off or damaged, we will send you a replacement part without any extra cost.

    For any major damages, the insurance claim can be filled with the delivery company as all our shipments are fully insured. However, this will not be the case.

    Any defective items delivered need to bring to our notice by emailing us the multiple photographs taken from the various angels within two days from the receipt of items to process the insurance claim.

    Please make sure that the original product and packing material is intact as it is required by the insurance company for inspection.

    For any assistance and clarification damages, please feel free to contact us at help@wooden-temple.com or call us at +91 98 79 56 58 44.