You have no items in your shopping cart.

Cart Subtotal: $0.00

    Frequently Asked Questions

    Frequently Asked Questions


    01. Can I ask for customization ?

    We can customise the size, design and polish of the temple as per your requirement. The cost of temple and shipping rates will vary according to the size of the temple.

    02. How much time do you take for custom made order ?

    We take around 6 weeks for the custom made order. Once the order is ready, we will email you the photographs for your approval.

    03. What are your payment terms for the custom made order ?

    We take 50 % of the cost of ordered item as advanced. The balance of payment along with the shipping charges will be payable once the order is ready and approved by you.

    04. Do you offer any guarantee / warranty ?

    We offer one year free replacement warranty if you find any powder falls from the temple.

    05. What are the payment methods available ?

    We offer a number of payment methods for your convenience. Kindly check the link given below for details on the available payment methods:

    www.wooden-temple.com/payment

    06. What are the modes of delivery available ?

    We offer door delivery across the globe by DHL and FedEx. We also offer Sea way mode of shipment. Both the methods have their pros and cons. Kindly check the link given below for further details:

    www.wooden-temple.com/shipping-and-delivery

    07. What is your payment terms and conditions for customised order ?

    For any customised order, you will require to pay the 50 % of cost of ordered item as advanced. The balance of payment including delivery charges will be payable once the ordered item gets ready. Once the item is ready, we will email you the pics for your approval. You will require to release the balance of payment once you are satisfied with the images and before item gets dispatched.

    08. What is your payment terms and conditions for the items not in stock ?

    If the item is not in stock, you will require to pay the 50 % of cost of ordered item as advanced to start the production. The balance of payment including delivery charges will be payable once the ordered item gets ready. Once the item is ready, we will email you the pics for your approval. You will require to release the balance of payment once you are satisfied with the images and before item gets dispatched.

    08. Do I need to assemble a temple ?

    We ship the temple in folding form. The temple in folding form allows to save in shipping cost. We will email you a YouTube link showing the assembly of the temple.

    09. How do I maintain the temple ?

    We do not recommend you to use any cleaning chemical or even water as it will fed the colours away. You can clean with dry cotton cloth to dust the idols. From time to time, you can use the wood varnish to preserve the shine of the temple.